Connect 2025 Agenda

Tuesday, March 18, 2025
5:00 PM - 7:00 PMWelcome Reception

Welcome to Connect 2025!  Join us for a meet and greet and enjoy some libations and light fare.

Wednesday, March 19, 2025
9:00 AM - 9:45 AMBreakfast

Join us for breakfast and fuel up for the day!

10:00 AM - 11:00 AMKeynote

Presentation Not Available

11:00 AM - 11:50 AMMosaic BOH - Here to help: Answers to most-asked support questions and more

Let's review the answers to our most asked support questions. We'll also take a look at how best to use our in-app learning.

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11:00 AM - 11:50 AMMosaic POS - Beyond Basic: How to become an A+ Mosaic Student

Dig deeper into Mosaic POS and gain insight on customizing your district settings, notifications, and how to utilize our resource center to find the information you need.

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11:00 AM - 12:20 PMSee what's coming in 2025 for MySchoolBucks

Get the first look at what's coming in 2025 for MySchoolBucks products, including Anywhere, Tickets, Activities, Accounting, and our Integrations! Our Product Management Team will be answering questions and leading the discussion.

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11:00 AM - 12:20 PMMCS - Birds of a Feather: Let's Talk MCS

Hear from fellow MCS users and our support team. Share what's important to your operation, discuss industry trends and software enhancements. Network with your peers and talk through common questions & experiences.

Presentation Not Available

12:00 PM - 12:50 PMMosaic BOH - Make it count: How to elevate your Inventory with Mosaic BOH

Let's walk through the steps needed to ensure efficiency in managing your inventory. We’ll cover best practices for monthly physical counts. How to order and receive from your Vendors, make inventory adjustments along with usage and some useful reports.

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12:00 PM - 12:50 PMMosaic POS - Elevate parent communication & program performance with Mosaic Reporting

See how you can use Mosaic POS to get the information you need, when you need it. In this class, we'll cover popular reports, how to schedule reports to generate in advance, and how to email reports and letters to parents.

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12:30 PM - 12:50 PMVending - A word from our Sponsor: Vending Possibilities

This session will introduce our partnership with Venducation and highlight key benefits of Vending, focusing on innovation and collaboration in the vending industry.

Presentation Not Available

12:30 PM - 12:50 PMMSB Admin - Settle up: Navigating Chargebacks in MySchoolBucks

Get a quick review of how our team handles payment disputes for MySchoolBucks payments for your district. and how to respond in the event of a dispute.

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12:30 PM - 12:50 PMMCS FOH - Take Charge: In Person Credit Card Payments in MCS Newton

Say hello to credit and debit card acceptance in the Newton serving line. This course will introduce you to the hardware and point of sale functions that allow for card payments, and how to reconcile those payments to your bank account.

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12:30 PM - 12:50 PMMSB Admin - Roll Call: Setting MySchoolBucks User Roles and Permissions

Get an overview of how to effectively manage and customize User Roles and Permissions for your district users in MySchoolBucks

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1:00 PM - 2:00 PMLunch

Join us for lunch and top of your tank to finish the day strong!

2:00 PM - 2:50 PMMSB Admin - The parental unit: A look at the MySchoolBucks Parent Experience

Get a closer look at the parent experience! In this class, we'll focus on parent user account creation, managing students, customizing low balance notifications, performing balance transfers between students, and answering common questions asked by our parent users

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2:00 PM - 2:50 PMMosaic - Birds of a Feather: Let's Talk Mosaic

Hear from fellow Mosaic users and our support team. Share what's important to your operation, discuss industry trends and software enhancements. Network with your peers and talk through common questions & experiences.

Presentation Not Available

2:00 PM - 2:50 PMMCS FOH - Keep it fresh: Keep your MCS student data healthy and happy using your SIS

Gain valuable insight into how your student data flows within your operation. Join us as we take a look at how importing and exporting data keeps your MCS and Student Information Systems synchronized.

Presentation Not Available

2:00 PM - 2:50 PMMCS Edison - The bread and butter: Create and manage your Items

Learn best practices on how you can create different items from scratch and update existing items in a world full of substitutions.

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3:00 PM - 3:20 PMMosaic POS - Serving Lines: Learn how to use our plug and play hardware

A review of pin pads, scanners, and tablets, which can make serving smooth and easy. We'll cover how to use our "plug & play" keypads and scanners and explore how you can use mobile tablets in today's serving environment.

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3:00 PM - 3:20 PMMosaic BOH - A piece of cake: Building the Menu Planning Basics

Gain an understanding of how your software makes building menus easy. We'll cover creating and copying menus, Nutrient Analysis and Weekly Certification, and some useful reports.

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3:00 PM - 3:50 PMMCS Edison - Beyond basic: Level up your item management

Go beyond item management into troubleshooting, merging items and utilizing the item importer to quickly make a large number of updates.

Presentation Not Available

3:00 PM - 3:50 PMMCS FOH - Boost your Free and Reduced with Application Management

Learn how to seamlessly manage your Free and Reduced program using Application Processing, MySchoolApps, and Eligibility Management tools like letters and reporting.

Presentation Not Available

3:00 PM - 3:50 PMMosaic POS - Take Charge: In Person Credit Card Payments in Mosaic POS

Say hello to credit and debit card acceptance in the Mosaic serving line. This quick 20-minute course will introduce you to the hardware and point of sale functions that allow for card payments, and how to reconcile those payments to your bank account. As a bonus, hear from Chandler Unified School District on how they use Mosaic POS to reconcile their Credit Card Reporting.

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3:00 PM - 3:50 PMMSB Admin - It's about Balance: Reconcile your Online Payments in MySchoolBucks

Get an in-depth look at how to reconcile online payments to bank deposits, focusing on the recommended practices and reports to complete the process.

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3:30 PM - 4:40 PMMosaic BOH - The meat and potatoes: Beef up your Warehouse with Inventory Management

Do you have a warehouse? We'll explore how to manage and distribute your inventory. How to keep the on-hand counts at your desired levels and quickly fill site orders and related Reports.

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4:00 PM - 4:20 PMMSB Admin - Inspiration Session: Going cashless with MSB

Learn how Charter School Associates went cashless last year with MySchoolBucks - and then elevated their programs even more using MSB Activities.

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4:00 PM - 4:50 PMMCS FOH - More please: Perform your Direct Certification with ease

Get all of the details on the Direct Certification process specific to your state. Learn how custom plugins can assist you with differences between District and State matches. In addition, we'll demonstrate the ability to extend DC benefits to siblings and household members.

Presentation Not Available

4:00 PM - 4:50 PMMosaic POS - Keep it fresh: How to keep your Mosaic student data healthy and happy

Join us as we take a look at how to customize importing and exporting your student data to keep your Mosaic POS and Student Information System synchronized.

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4:00 PM - 4:50 PMMCS Edison - A piece of cake: Create and Manage your Recipes

Freshen up your knowledge of how to create recipes, update existing recipes, and how to replace recipes on menus.

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4:30 PM - 4:50 PMMSB Invoicing - Inspiration Session: More payments, less hassle

Join us to discuss how Illinois Mathematics & Science Academy increased their payments using MySchoolBucks fees while also adding more flexible payment options for parents - while barely lifting a finger! Also in this session, you'll hear about Elk Grove's success collecting payments using MySchoolBucks as a larger district.

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5:00 PM - 5:30 PMProduct Oasis

Visit our teams, explore product offerings and see how we can support you and your operations.

Thursday, March 20, 2025
8:00 AM - 8:50 AMBreakfast

Join us for breakfast and be ready for the day!

9:00 AM - 9:20 AMMSB & Heartland Infocentral - Report Back: Using InfoCentral at your District

Get a brief overview of how your district can use Heartland InfoCentral to elevate your credit card payment reporting and learn how you can request a user account, review chargebacks, and generate monthly Credit Card statements.

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9:00 AM - 9:50 AMMSB School Store - Check it out: Elevate your School Store Experience

MySchoolBucks Stores allow districts to provide their staff and students with an easy way to sell products and invoice parents - but it can get complicated! Join this session to learn how to customize products in your store, enhance visibility of your store products, and learn how to utilize your store for sales versus invoicing. As a bonus, learn how Martinez Unified School District elevated their programs by transitioning their school store to MySchoolBucks!

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9:00 AM - 9:50 AMMCS Edison - The meat and potatoes: Manage your Menus from day to day

Learn best practices for managing your menus and menu templates from day to day. Level up with planning for special promotions and handling unexpected events.

Presentation Not Available

9:00 AM - 9:50 AMMosaic - See What's Coming in 2025 for Mosaic

Get the first look at what's coming in 2025 for our Mosaic products! Our Mosaic Product Manager, Gary Davis, will be answering questions and leading the discussion.

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9:00 AM - 9:50 AMMCS FOH - Check it out: Elevate your program performance with Newton transaction management

Become an expert in POS transaction management and make your service faster, including an understanding of the different types of transactions, a breakdown of general reporting, and using Misc Meal Counts vs Quanity sales.

Presentation Not Available

9:30 AM - 9:50 AMMSB Admin - The Principal of it all: Managing Students and Payments

Take a quick look at helpful tools and features for managing meal payments and student accounts in MySchoolBucks.

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10:00 AM - 10:20 AMMosaic - Smart Cookies: Leveraging Generative AI to build menus

The application of Artificial Intelligence (AI) can be seen across a large landscape of software products. For many people, the concept of AI may seem scary, intimidating, or confusing, but it doesn't have to be. Join Heartland School Solutions’ session to learn about AI and some amazing ways that it can be leveraged to open exciting possibilities within school foodservice operations.

Presentation Not Available

10:00 AM - 10:50 AMMCS FOH - Report back: Customize your reports for the ultimate reporting experience

Learn how to create your own set of reports and explore what data is available and how to present it in the format you need.

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10:00 AM - 10:50 AMMCS Edison - Make it count: Dive deeper into Inventory management

Dive deeper into Edison Inventory Management with a focus on analyzing inventory usage and monitoring costs.

Presentation Not Available

10:00 AM - 10:50 AMMSB Accounting - Audit and a bag of chips: Get the scoop on MSB Accounting

Learn about how your can track and manage all of your school activity funds in one place with greater transparency and seamless integration with MySchoolBucks - while minimizing human error. You'll also hear how Elk Grove Unified School District has been using MSB Accounting to simplify their bookkeeping.

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10:00 AM - 10:50 AMMSB Invoicing - Make it make cents: Invoicing for your Schools made simple

Invoicing for your district has never been easier with MySchoolBucks! Learn how to customize your invoices, templates, and reminders to accommodate payment plans and school fees. We'll also cover how to assign invoices to students and accept payments with cashier invoicing.

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10:30 AM - 10:50 AMMosaic POS - MySchoolApps : Collecting and Processing Online Applications

Review the process of online application management in this quick 20-minute lightning session and learn common online application scenarios - and how to work through them.

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10:30 AM - 10:50 AMMosaic BOH - Apples to apples: How best to transition from Nutrikids

Are you a current Nutrikids Menu Planning / Inventory customer that's been thinking about making the move to Mosaic BOH? This is the perfect opportunity to get a closer look at the implementation process and learn how we can partner with you to ensure a smooth transition.

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11:00 AM - 11:50 AMMCS Edison - Order up: Get the most out of Edison Ordering

From managing orders with automatic order creation - through sending orders to vendors and filling warehouse orders, Edison Order Management is here for you.

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11:00 AM - 11:50 AMMosaic BOH - Beyond basic: Level up your Mosaic BOH Experience

Let's go a little deeper into Menu Planning. We'll look at program features that provide efficient menu creation options, and steps to enter production counts, and customize your production records.

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11:00 AM - 11:50 AMMSB-Birds of a Feather: Let's talk MySchoolBucks

Join our Product Team, Sales Reps, and Trainers to discuss common challenges faced by Districts like yours and learn best practices on how to solve for them.

Presentation Not Available

11:00 AM - 11:50 AMMosaic POS - Give your Free and Reduced a 'boost' with Application Management

Review how to make the process of paper application management even more simple for your staff, from creating and managing eligibility records and notifying families to verification.

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11:00 AM - 11:50 AMMCS FOH - Inspiration Session: Seminole County PS

Learn about how MCS has helped the unique setup of Seminole County Public Schools with their success in their Food Service Operations.

Presentation Not Available

12:00 PM - 12:50 PMLunch

Join us for lunch.

1:00 PM - 1:50 PMMSB Anywhere - Take it to go: How MSB Anywhere Hardware can mobilize your operation

Learn the different types of compatible hardware - credit card readers, receipt printers, cash drawers, and more - and recommended practices so you can use MSB Anywhere with confidence!

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1:00 PM - 1:50 PMMSB Activities - At your leisure: Powering your school programs with MSB Activities

Learn how to elevate your school programs using MSB Activities to get away from paper and move to online registrations, create easy and effective check-in and check-out experiences, and customize billing options.

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1:00 PM - 1:50 PMMosaic POS - More please: Perform your Direct Certification with ease

Learn best practices when using the Direct Certification Wizard to make your DC imports easy and accurate.

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1:00 PM - 1:50 PMMosaic BOH - Two peas in a pod: How MealViewer & Mosaic can work together

Show the community what is being served in their child's school, bridging the gap between cafeteria and parents. The MealViewer App is a powerful tool for parents and students alike. We’ll show how to use the integration between Mosaic BOH and MealViewer and personalize Mealviewer for your district.

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1:00 PM - 1:50 PMMCS - See What's Coming in 2025 for MCS

Get the first look at what's coming in 2025 for our MCS products! Our MCS Product Manager, Josh Weaver, will be answering questions and leading the discussion.

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2:00 PM - 2:50 PMMSB Smart Invoicing - Get smart: Learn the art of contactless billing with Smart Invoicing

Say goodbye to the hassle of manually billing parents for student fees and hello to Smart Invoicing! By using our Smart Invoicing feature, your school can connect MySchoolBucks to your Student Information System so you can dynamically assign fees to students and automatically trigger digital invoices for parents to pay online.

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2:00 PM - 2:50 PMMCS FOH - Make it right: Status Backdating and Meal Eligibility Corrections in MCS

Hear how your system's functionality assists you in managing eligibility, including configurations for extended Free Meal offerings.

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2:00 PM - 2:50 PMMosaic POS - Slay the serving line: Best practices for smooth mealtimes

Take a look at some different ways to utilize your POS to speed up the serving line with features like Speed-E-Mode and Homeroom Sales while talking through some common serving line scenarios.

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2:00 PM - 2:50 PMMCS Edison - The gravy train: Monitor your site orders, receiving, and production

Learn best practices to keep track of your sites' progress in production, receiving, and submitting orders.

Presentation Not Available

2:00 PM - 2:50 PMMSB Tickets - It's game time: Build a seamless School Event Experience with MSB Tickets

Selling tickets online can help take your school events to the next level! Learn how to build, promote, and sell tickets for school events like games, dances and musicals, customize your payment collection, and scan tickets at the door or box office for a seamless experience from start to finish.

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2:00 PM - 2:50 PMMosaic BOH - The gravy train: Best Practices to make your ordering more efficient

How do you process your orders? Let's discuss and take a look at some of the options for placing orders in your system.

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3:00 PM - 3:50 PMMSB Admin - Level Up: Striving for a successful End of Year and Start of Year in MySchoolBucks

Learn more about what is needed to ensure completion of your annual tasklist to close and start your school year, like disabling payments for the summer, adding district announcements, and issuing refunds.

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3:00 PM - 3:50 PMMosaic POS - Level up: Striving for a successful End of Year and Start of School

Discuss and review what you need to ensure your data accuracy and reduce stress while moving into the close and start of the school year. Learn tasks like how to update your payments policies, print final reports, perform and notify parents of balance transfers and refunds, and how to use the start of year task list to set your district up for success.

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3:00 PM - 3:50 PMMCS Edison - Check it out: Elevate your program performance with Edison Reporting

Learn tips, and techniques for creating and customizing Edison reports.

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3:00 PM - 3:50 PMMCS FOH - Level up: Striving for a successful End of Year and Start of School

Learn basics that will prepare you for the transition into a new school year; from students to application management, gain knowledge on the data you need and the process involved to ensure a successful start to the school year.

Presentation Not Available

3:00 PM - 3:50 PMVending - Get your snack on: Learn about our POS integrated vending solutions

Join our Sponsor, Venducation, and Alan Bryant from Henrico County Schools as they dive into Venducation's comprehensive vending solutions, showcasing real-world applications and success stories, with a focus on integration with our POS systems.

Presentation Not Available

4:00 PM - 4:30 PMProduct Oasis

Visit our teams, explore product offerings and see how we can support you andyour operations.